Why ThankView

Our Support.

Our success services are rooted in connecting you to real humans, real responses, and real-time support.
Support Team Member
Support Team Member
Support Team Member

Receive Guidance at
Every Level

Outreach that’s true to your brand and instantly recognizable to your recipients.

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Live Support

  • Real humans on the line 5 days a week from 9-8 ET.
  • Responses that are never canned and always genuine.
  • Training on new features the moment they’re released.
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Dedicated Success Manager

  • A personal resource concentrated on your goals.
  • Strategic recommendations built on quarterly and annual reviews.
  • A devoted voice for support escalations and feature requests.
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Tailored Consulting

  • Personalized trainings that address what you need, when you need. 
  • Strategic workshops to help your team implement organization-wide solutions.
  • New resource development to enable and amplify your results.
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You’re Serious About Building Relationships.
We Are Too.

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Lean on a Team of Experts

Our success team is unique (dare we say they’re unicorns?). Yes, they are ThankView’s resident experts, but they are trained first and foremost in representing the needs of our clients.

Kate-Baker

The incredible staff I've worked with ensure that I will continue encouraging other organizations to use ThankView – and guarantee them a customer service experience unmatched by any other.

KATE BAKER, SENIOR MANAGER OF ADVANCEMENT AND BOARD RELATIONS, CONNER PRAIRIE
Caroline-Attaway

I am just blown away by all the support we received and our success is no doubt a huge credit to the team at ThankView!

CAROLINE ATTAWAY, DONOR ENGAGEMENT OFFICER, GEORGIA COLLEGE & STATE UNIVERSITY

Connect with a Community

Our community is designed to support you and help you thrive.

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Weekly Trainings

Every week, rain or shine, join our topical trainings and comprehensive platform walkthroughs.

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Customer Advisory Days

Network, share, and learn from peer organizations and our success team on virtual soirees.

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ThankView Academy

Access on-demand courses that are industry specific, actionable, and earn you a ThankView badge of honor!

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Mentorship Program

Get inside tips and tricks from ThankView rockstars and exclusive access to the mentorship community.

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Community Forums

Join message boards devoted to your specific industry or soak up learnings from the wider group.

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Live Support

Connect with real humans in real-time and receive responses that are never canned and always genuine.

Ready to Add ThankView to Your Organization?